---
title: Lock call log
slug: lock-call-log
docTags: 
createdAt: 2026-04-10T14:15:18.962Z
---

{
  "id": "ZclQRytpt-6FsS2wGuisn",
  "type": "api-oas-v2",
  "data": {
    "method": "POST",
    "url": "https://api.b.preview.loyaltyservices.io/api/v3/call-logs/{memberCommentId}/locks",
    "servers": [
      {
        "url": "https://api.b.preview.loyaltyservices.io/api/v3/call-logs/{memberCommentId}/locks"
      }
    ],
    "name": "Lock call log",
    "description": "Lock a call log",
    "contentType": "application/json",
    "request": {
      "pathParameters": [
        {
          "kind": "required",
          "name": "memberCommentId",
          "type": "integer<int64>",
          "description": "Call log member comment identifier",
          "format": "int64"
        }
      ],
      "headerParameters": [
        {
          "name": "accept",
          "type": "string",
          "kind": "optional",
          "description": "Generated from available response content types",
          "enum": [
            "application/json"
          ],
          "default": "application/json"
        }
      ],
      "queryParameters": [],
      "bodyDataParameters": [],
      "formDataParameters": [],
      "oAuthParameters": [
        {
          "id": "OAuth2",
          "name": "OAuth2",
          "kind": "optional",
          "type": "oauth2",
          "description": "<p>See <a href=\"https://docs.wearephaedon.com/docs/platform-api-authentication\" target=\"_blank\">https://docs.wearephaedon.com/docs/platform-api-authentication</a></p>",
          "oauth2Flows": {
            "clientCredentials": {
              "tokenUrl": "https://phaedon.oktapreview.com/oauth2/auscfbbmieFBGGOzR1d7/v1/token",
              "scopes": {
                "api:custom-data:read": "Grants read access to custom data information",
                "api:custom-data:modify": "Grants modify access to custom data information",
                "api:data-codes:read": "Grants read access to data codes",
                "api:data-codes:modify": "Grants modify access to data codes",
                "api:coupon-compensation:read": "Grants read access to compensations for coupon code",
                "api:coupon-compensation:create": "Grants access to create compensations for coupon code",
                "api:coupon-compensation:modify": "Grants access to edit compensation nights for coupon code",
                "api:coupon-request:modify": "Grants modify access to create coupons",
                "api:member:search": "Grants search access to member information",
                "api:member:verify": "Grants verify access to member information",
                "api:member:merge": "Grants access to merge members",
                "api:member:enroll": "Grants access to enroll members",
                "api:member:modify": "Grants modify access to member information",
                "api:member:read": "Grants read access to member information",
                "api:member:close": "Grants access to close member account",
                "api:member:migrate": "Grants access to migrate member accounts",
                "api:member-address:read": "Grants read access to member address information",
                "api:member-address:modify": "Grants modify access to member address information",
                "api:member-alias:read": "Grants read access to member alias information",
                "api:member-alias:modify": "Grants modify access to member alias information",
                "api:member-badge:read": "Grants read access to member badge information",
                "api:member-badge:modify": "Grants modify access to member badge information",
                "api:member-bonus:add": "Grants access to add a bonus to a member",
                "api:member-bonus:read": "Grants read access to member bonus information",
                "api:member-comments:read": "Grants read access to member comments information",
                "api:member-comments:modify": "Grants modify access to member comments information",
                "api:member-communication:read": "Grants read access to member communication information",
                "api:member-communication:modify": "Grants modify access to member communication information",
                "api:member-coupon:read": "Grants read access to member coupon information",
                "api:member-coupon-use:cancel": "Grants access to cancel member coupon uses",
                "api:member-coupon:transfer": "Grants access to transfer a member coupon",
                "api:member-coupon-use:update": "Grants access to update member coupon uses",
                "api:member-currency:read": "Grants read access to member currency information",
                "api:member-currency:adjust": "Grants access to adjust member currency",
                "api:member-currency:migrate": "Grants access to migrate member currency",
                "api:member-currency-conversion:convert": "Grants access to convert member currency",
                "api:member-email:read": "Grants read access to member email information",
                "api:member-email:modify": "Grants modify access to member email information",
                "api:member-event:read": "Grants read access to member events",
                "api:member-event:modify": "Grants modify access to member events",
                "api:event-rule:read": "Grants read access to event rules",
                "api:event-rule:modify": "Grants access to modify event rule",
                "api:event-rule:admin": "Grants full admin access to event rules",
                "api:member-list:read": "Grants read access to member list information",
                "api:member-list:modify": "Grants modify access to member list information",
                "api:member-partner-link:read": "Grants read access to member partner link information",
                "api:member-partner-link:modify": "Grants modify access to member partner link information",
                "api:member-payment-card:read": "Grants read access to member payment card information",
                "api:member-payment-card:modify": "Grants modify access to member payment card information",
                "api:member-phone:read": "Grants read access to member phone information",
                "api:member-phone:modify": "Grants modify access to member phone information",
                "api:member-preference:read": "Grants read access to member preference information",
                "api:member-preference:modify": "Grants modify access to member preference information",
                "api:member-promotion:read": "Grants read access to member promotion information",
                "api:member-promotion:register": "Grants access to register a member into a promotion",
                "api:member-redemption:create": "Grants redeem access to member redemption information",
                "api:member-redemption:over-redeem": "Grants access to over redeem",
                "api:member-redemption:read": "Grants read access to member redemption information",
                "api:member-redemption:cancel": "Grants access to cancel member redemptions",
                "api:member-redemption:migrate": "Allows migration of member redemption information",
                "api:member-redemption:patch": "Grants patching access to member redemption",
                "api:member-tier:read": "Grants read access to member tier information",
                "api:member-tier:adjust": "Grants access to adjust member tiers",
                "api:member-tier:migrate": "Grants access to migrate member tiers",
                "api:member-transaction:read": "Grants read access to transaction information",
                "api:member-transaction:cancel": "Grants access to cancel transactions",
                "api:member-transaction:clone": "Grants access to clone transactions",
                "api:member-transfer:transfer": "Grants access to do member to member transfers",
                "api:preference:read": "Grants read access to preference information",
                "api:promotion:read": "Grants read access to promotion information",
                "api:tier:read": "Grant read access to tier information",
                "api:promotion:register": "Grants access to register a member into a promotion using token",
                "api:promotion-token:manage": "Grants access to generate promotion token",
                "api:redemption:read": "Grants read access to redemption information",
                "api:redemption:modify": "Grants access to modify redemption information",
                "api:bonus-rule:read": "Grants read access to bonus rule configuration",
                "api:bonus-rule:modify": "Grants access to modify bonus rule configuration",
                "api:bonus-rule:manage": "Grants limited admin access to bonus rule configuration",
                "api:bonus-rule:admin": "Grants full admin access to bonus rules",
                "api:promotion-rule:read": "Grants read access to promotion rule configuration",
                "api:promotion-rule:modify": "Grants access to modify promotion rule configuration",
                "api:promotion-rule:manage": "Grants limited admin access to promotion rule configuration",
                "api:promotion-rule:admin": "Grants full admin access to promotion rules",
                "api:reports:under-investigation": "Grants access to under investigation report",
                "api:transaction:submit": "Grants access to submit transactions",
                "api:transaction:migrate": "Grants access to migrate transactions",
                "api:user:read": "Grants access to read user information",
                "api:user:modify": "Grants access to create user",
                "api:user-task:read": "Grants read access to user tasks",
                "api:user-task:modify": "Grants modify access to user tasks",
                "api:user-role:read": "Grants read access to user roles",
                "api:user-role:modify": "Grants modify access to user roles",
                "api:compensation:read": "Grants read access to hotel summary information",
                "api:compensation:modify": "Grants modify access to hotel summary information",
                "api:member-referral:read": "Grants read access to member referral information",
                "api:member-referral:modify": "Grants modify access to member referral information",
                "api:member-referral-codes:read": "Grants read access to member referral codes",
                "api:member-referral-codes:create": "Grants access to create member referral codes",
                "api:outbound-notification:modify": "Grants access to send outbound notification",
                "api:outbound-notification:read": "Grants access to read outbound notification types",
                "api:background-task:read": "Grants read access to background task information",
                "api:async-task:create": "Grants access to submit operations for background processing",
                "api:async-task:read": "Grants read access to background processing results",
                "api:audit-configuration:read": "Grants read access to audit configuration information",
                "api:audit-configuration:modify": "Grants modify access to audit configuration information",
                "api:badge:read": "Grant read access to badge information",
                "api:broadcast-messages:read": "Grant Read access to broadcast messages",
                "api:expression-config:read": "Grant read access to expression builder configuration",
                "api:managed-entity:read": "Grant read access to managed entity data",
                "api:customer-satisfaction:modify": "Grants modify access to customer satisfaction metrics",
                "api:member-linked-account:modify": "Grant modify access to member linked account",
                "api:member-linked-account:read": "Grants access to read linked member accounts",
                "api:enroll-codes:read": "Grants access to read enroll codes",
                "api:contact-us:modify": "Grants access to submit Contact Us inquiry",
                "api:data-release:read": "Grants read access to data releases",
                "api:points-pool:read": "Grants read access to points pools",
                "api:points-pool:modify": "Grants modify access to points pools",
                "api:segment:read": "Grants read access to segments",
                "api:segment:modify": "Grants modify access to segments",
                "api:communication-type:read": "Grants read access to communication types",
                "api:communication-type:modify": "Grants modify access to communication types",
                "api:member-status-match:read": "Grants read access to status match eligibility and submitted images/applications",
                "api:member-status-match:create": "Grants access to upload status match images and submit applications"
              }
            }
          },
          "requiredScopes": [
            "api:member-comments:modify"
          ]
        }
      ],
      "cookieParameters": []
    },
    "responses": [
      {
        "statusCode": "200",
        "description": "Success",
        "jsonExample": "",
        "isExpanded": true,
        "schema": [
          {
            "kind": "optional",
            "type": "object",
            "description": "",
            "customType": "MemberComment",
            "schema": [
              {
                "name": "memberCommentId",
                "kind": "optional",
                "type": "integer<int64>",
                "description": "Comment Identifier",
                "format": "int64"
              },
              {
                "name": "memberCommentType",
                "kind": "optional",
                "type": "string",
                "description": "<p>Indicates where the comment was originated from i.e. CallLog, UserTask, StatusMatch, MemberMerge</p>"
              },
              {
                "name": "memberIdentifier",
                "kind": "optional",
                "type": "string",
                "description": "<p>Channel/Partner specific member identifier</p>"
              },
              {
                "name": "accountNumber",
                "kind": "optional",
                "type": "string",
                "description": "Member's account number"
              },
              {
                "name": "companyName",
                "kind": "optional",
                "type": "string",
                "description": "<p>Company/business associated with member</p>"
              },
              {
                "name": "memberName",
                "kind": "optional",
                "type": "string",
                "description": "Display name of the member"
              },
              {
                "name": "memberType",
                "kind": "optional",
                "type": "string",
                "description": "<p>Tally account type - Client Program determines which account types are available. Default value 'MBR' for 'Member'</p>"
              },
              {
                "name": "commentName",
                "kind": "optional",
                "type": "string",
                "description": "Title of the comment"
              },
              {
                "name": "title",
                "kind": "optional",
                "type": "string",
                "description": "Original Title of the comment"
              },
              {
                "name": "status",
                "kind": "optional",
                "type": "string",
                "description": "<p>The current status of the comment; i.e. C - Closed, O - Open</p>"
              },
              {
                "name": "followUpFlag",
                "kind": "optional",
                "type": "boolean",
                "description": "True if follow up is required"
              },
              {
                "name": "followUpDate",
                "kind": "optional",
                "type": "string<date>",
                "description": "<p>Due date for follow up, if follow up flag is 'true'</p>",
                "format": "date"
              },
              {
                "name": "assignedTo",
                "kind": "optional",
                "type": "string",
                "description": "Indicates whether the comment is assigned to a UserRole or Me. Valid values come from UserRoles"
              },
              {
                "name": "createDateTime",
                "kind": "optional",
                "type": "string<date-time>",
                "description": "Timestamp the comment was created",
                "format": "date-time"
              },
              {
                "name": "updateDateTime",
                "kind": "optional",
                "type": "string<date-time>",
                "description": "Timestamp the comment was last updated",
                "format": "date-time"
              },
              {
                "name": "exceedsSLA",
                "kind": "optional",
                "type": "boolean",
                "description": "True or False"
              },
              {
                "name": "locked",
                "kind": "optional",
                "type": "boolean",
                "description": "True if the comment was locked by a user"
              },
              {
                "name": "lockerId",
                "kind": "optional",
                "type": "integer<int64>",
                "description": "UserId of user who has started work on the comment and hasn't saved it yet.",
                "format": "int64"
              },
              {
                "name": "lockerName",
                "kind": "optional",
                "type": "string",
                "description": "Name of user who has started work on comment and hasn't yet saved it."
              },
              {
                "name": "lockerRank",
                "kind": "optional",
                "type": "integer<int32>",
                "description": "The highest role of the User who has locked the comment. Users with a better rank may forcibly unlock the comment.",
                "format": "int32"
              },
              {
                "name": "closedDate",
                "kind": "optional",
                "type": "string<date>",
                "description": "Closed date for member comment",
                "format": "date"
              },
              {
                "name": "reason",
                "kind": "optional",
                "type": "string",
                "description": "<p>Reason why the comment was created; i.e. Adjustment, Enrollment, Account Merge</p>"
              },
              {
                "name": "subReason",
                "kind": "optional",
                "type": "string",
                "description": "Sub reason why the comment was created"
              },
              {
                "name": "correspondenceToSendToMemberId",
                "kind": "optional",
                "type": "integer<int64>",
                "description": "<p>Internal Tally record identifier, used to look up MemberCorrespondenceType</p>",
                "format": "int64"
              },
              {
                "name": "externalReference",
                "kind": "optional",
                "type": "string",
                "description": "<p>Open reference field - should be mapped by client</p>"
              },
              {
                "name": "comments",
                "kind": "optional",
                "type": "array",
                "description": "Collection of fields defining more information about the user creating the comments",
                "modelRef": "#/components/schemas/MemberCommentDetail",
                "customType": "MemberCommentDetail[]",
                "schema": [
                  {
                    "name": "createDate",
                    "kind": "optional",
                    "type": "string<date-time>",
                    "description": "Timestamp the commentDetail was created",
                    "format": "date-time"
                  },
                  {
                    "name": "createdBy",
                    "kind": "optional",
                    "type": "string",
                    "description": "Name of comment creator"
                  },
                  {
                    "name": "userEmail",
                    "kind": "optional",
                    "type": "string",
                    "description": "Email address of comment creator"
                  },
                  {
                    "name": "comment",
                    "kind": "optional",
                    "type": "string",
                    "description": "Value of comment"
                  },
                  {
                    "name": "assignedToUser",
                    "kind": "optional",
                    "type": "string",
                    "description": "User now responsible"
                  },
                  {
                    "name": "assignedToRole",
                    "kind": "optional",
                    "type": "string",
                    "description": "Highest role from user now responsible"
                  },
                  {
                    "name": "reassigned",
                    "kind": "optional",
                    "type": "boolean",
                    "description": "If the current comment has been reassigned to a new user"
                  },
                  {
                    "name": "assignedFromUser",
                    "kind": "optional",
                    "type": "string",
                    "description": "User that originally assigned it"
                  },
                  {
                    "name": "assignedFromRole",
                    "kind": "optional",
                    "type": "string",
                    "description": "Highest role from the user that originally assigned it"
                  }
                ]
              },
              {
                "name": "customData",
                "kind": "optional",
                "type": "object",
                "description": "",
                "modelRef": "#/components/schemas/CustomData",
                "customType": "CustomData",
                "schema": [
                  {
                    "name": "ace01",
                    "kind": "optional",
                    "type": "string",
                    "description": "<p>Client-defined custom attribute. Value is program-specific; valid values are defined in the client program's custom data configuration. To get the human-readable label, refer to the paired ace01Description field.</p>"
                  },
                  {
                    "name": "ace01Description",
                    "kind": "optional",
                    "type": "string",
                    "description": "<p>Human-readable label for the corresponding ace01 code value. Use this field to interpret the meaning of the paired ACE code within the context of the client program.</p>"
                  },
                  {
                    "name": "ace02",
                    "kind": "optional",
                    "type": "string",
                    "description": "<p>Client-defined custom attribute. Value is program-specific; valid values are defined in the client program's custom data configuration. To get the human-readable label, refer to the paired ace02Description field.</p>"
                  },
                  {
                    "name": "ace02Description",
                    "kind": "optional",
                    "type": "string",
                    "description": "<p>Human-readable label for the corresponding ace02 code value. Use this field to interpret the meaning of the paired ACE code within the context of the client program.</p>"
                  },
                  {
                    "name": "ace03",
                    "kind": "optional",
                    "type": "string",
                    "description": "<p>Client-defined custom attribute. Value is program-specific; valid values are defined in the client program's custom data configuration. To get the human-readable label, refer to the paired ace03Description field.</p>"
                  },
                  {
                    "name": "ace03Description",
                    "kind": "optional",
                    "type": "string",
                    "description": "<p>Human-readable label for the corresponding ace03 code value. Use this field to interpret the meaning of the paired ACE code within the context of the client program.</p>"
                  },
                  {
                    "name": "ace04",
                    "kind": "optional",
                    "type": "string",
                    "description": "<p>Client-defined custom attribute. Value is program-specific; valid values are defined in the client program's custom data configuration. To get the human-readable label, refer to the paired ace04Description field.</p>"
                  },
                  {
                    "name": "ace04Description",
                    "kind": "optional",
                    "type": "string",
                    "description": "<p>Human-readable label for the corresponding ace04 code value. Use this field to interpret the meaning of the paired ACE code within the context of the client program.</p>"
                  },
                  {
                    "name": "ace05",
                    "kind": "optional",
                    "type": "string",
                    "description": "<p>Client-defined custom attribute. Value is program-specific; valid values are defined in the client program's custom data configuration. To get the human-readable label, refer to the paired ace05Description field.</p>"
                  },
                  {
                    "name": "ace05Description",
                    "kind": "optional",
                    "type": "string",
                    "description": "<p>Human-readable label for the corresponding ace05 code value. Use this field to interpret the meaning of the paired ACE code within the context of the client program.</p>"
                  },
                  {
                    "name": "ace06",
                    "kind": "optional",
                    "type": "string",
                    "description": "<p>Client-defined custom attribute. Value is program-specific; valid values are defined in the client program's custom data configuration. To get the human-readable label, refer to the paired ace06Description field.</p>"
                  },
                  {
                    "name": "ace06Description",
                    "kind": "optional",
                    "type": "string",
                    "description": "<p>Human-readable label for the corresponding ace06 code value. Use this field to interpret the meaning of the paired ACE code within the context of the client program.</p>"
                  },
                  {
                    "name": "ace07",
                    "kind": "optional",
                    "type": "string",
                    "description": "<p>Client-defined custom attribute. Value is program-specific; valid values are defined in the client program's custom data configuration. To get the human-readable label, refer to the paired ace07Description field.</p>"
                  },
                  {
                    "name": "ace07Description",
                    "kind": "optional",
                    "type": "string",
                    "description": "<p>Human-readable label for the corresponding ace07 code value. Use this field to interpret the meaning of the paired ACE code within the context of the client program.</p>"
                  },
                  {
                    "name": "ace08",
                    "kind": "optional",
                    "type": "string",
                    "description": "<p>Client-defined custom attribute. Value is program-specific; valid values are defined in the client program's custom data configuration. To get the human-readable label, refer to the paired ace08Description field.</p>"
                  },
                  {
                    "name": "ace08Description",
                    "kind": "optional",
                    "type": "string",
                    "description": "<p>Human-readable label for the corresponding ace08 code value. Use this field to interpret the meaning of the paired ACE code within the context of the client program.</p>"
                  },
                  {
                    "name": "ace09",
                    "kind": "optional",
                    "type": "string",
                    "description": "<p>Client-defined custom attribute. Value is program-specific; valid values are defined in the client program's custom data configuration. To get the human-readable label, refer to the paired ace09Description field.</p>"
                  },
                  {
                    "name": "ace09Description",
                    "kind": "optional",
                    "type": "string",
                    "description": "<p>Human-readable label for the ace09 code value. Use this field to interpret the meaning of ace09 within the context of the client program.</p>"
                  },
                  {
                    "name": "ace10",
                    "kind": "optional",
                    "type": "string",
                    "description": "<p>Client-defined custom attribute. Value is program-specific; valid values are defined in the client program's custom data configuration. To get the human-readable label, refer to the paired ace10Description field.</p>"
                  },
                  {
                    "name": "ace10Description",
                    "kind": "optional",
                    "type": "string",
                    "description": "<p>Human-readable label for the ace10 code value. Use this field to interpret the meaning of ace10 within the context of the client program.</p>"
                  },
                  {
                    "name": "ace11",
                    "kind": "optional",
                    "type": "string",
                    "description": "<p>Client-defined custom attribute. Value is program-specific; valid values are defined in the client program's custom data configuration. To get the human-readable label, refer to the paired ace11Description field.</p>"
                  },
                  {
                    "name": "ace11Description",
                    "kind": "optional",
                    "type": "string",
                    "description": "<p>Human-readable label for the corresponding ace11 code value. Use this field to interpret the meaning of the paired ACE code within the context of the client program.</p>"
                  },
                  {
                    "name": "ace12",
                    "kind": "optional",
                    "type": "string",
                    "description": "<p>Client-defined custom attribute. Value is program-specific; valid values are defined in the client program's custom data configuration. To get the human-readable label, refer to the paired ace12Description field.</p>"
                  },
                  {
                    "name": "ace12Description",
                    "kind": "optional",
                    "type": "string",
                    "description": "<p>Human-readable label for the corresponding ace12 code value. Use this field to interpret the meaning of the paired ACE code within the context of the client program.</p>"
                  },
                  {
                    "name": "ace13",
                    "kind": "optional",
                    "type": "string",
                    "description": "<p>Client-defined custom attribute. Value is program-specific; valid values are defined in the client program's custom data configuration. To get the human-readable label, refer to the paired ace13Description field.</p>"
                  },
                  {
                    "name": "ace13Description",
                    "kind": "optional",
                    "type": "string",
                    "description": "<p>Human-readable label for the corresponding ace13 code value. Use this field to interpret the meaning of the paired ACE code within the context of the client program.</p>"
                  },
                  {
                    "name": "ace14",
                    "kind": "optional",
                    "type": "string",
                    "description": "<p>Client-defined custom attribute. Value is program-specific; valid values are defined in the client program's custom data configuration. To get the human-readable label, refer to the paired ace14Description field.</p>"
                  },
                  {
                    "name": "ace14Description",
                    "kind": "optional",
                    "type": "string",
                    "description": "<p>Human-readable label for the corresponding ace14 code value. Use this field to interpret the meaning of the paired ACE code within the context of the client program.</p>"
                  },
                  {
                    "name": "ace15",
                    "kind": "optional",
                    "type": "string",
                    "description": "<p>Client-defined custom attribute. Value is program-specific; valid values are defined in the client program's custom data configuration. To get the human-readable label, refer to the paired ace15Description field.</p>"
                  },
                  {
                    "name": "ace15Description",
                    "kind": "optional",
                    "type": "string",
                    "description": "<p>Human-readable label for the corresponding ace15 code value. Use this field to interpret the meaning of the paired ACE code within the context of the client program.</p>"
                  }
                ]
              },
              {
                "name": "externalProgram",
                "kind": "optional",
                "type": "string",
                "description": "<p>For type Status Match, identifies the associated loyalty program</p>"
              },
              {
                "name": "externalProgramStatus",
                "kind": "optional",
                "type": "string",
                "description": "<p>For type Status Match, the status of the associated loyalty program</p>"
              },
              {
                "name": "sourceApplicationIP",
                "kind": "optional",
                "type": "string",
                "description": "Request IP Address"
              },
              {
                "name": "commentCloseReason",
                "kind": "optional",
                "type": "string",
                "description": "Reason why a comment is closed"
              },
              {
                "name": "memberCommentImages",
                "kind": "optional",
                "type": "array",
                "description": "List of image data related to the comment",
                "modelRef": "#/components/schemas/MemberCommentImageData",
                "customType": "MemberCommentImageData[]",
                "schema": [
                  {
                    "name": "imageId",
                    "kind": "optional",
                    "type": "integer<int64>",
                    "description": "",
                    "format": "int64"
                  },
                  {
                    "name": "status",
                    "kind": "optional",
                    "type": "string",
                    "description": "Status of the image"
                  },
                  {
                    "name": "tag",
                    "kind": "optional",
                    "type": "string",
                    "description": "Tag of the image"
                  },
                  {
                    "name": "format",
                    "kind": "optional",
                    "type": "string",
                    "description": "<p>Type of image; i.e. jpg, gif</p>"
                  }
                ]
              },
              {
                "name": "closedDateTime",
                "kind": "optional",
                "type": "string<date-time>",
                "description": "Closed date for member comment",
                "format": "date-time"
              },
              {
                "name": "createdBy",
                "kind": "optional",
                "type": "string",
                "description": "Username of the person who created the comment"
              },
              {
                "name": "updatedBy",
                "kind": "optional",
                "type": "string",
                "description": "Username of the person who updated the comment"
              },
              {
                "name": "firstComment",
                "kind": "optional",
                "type": "string",
                "description": "Oldest comment provided within comment object as firstComment"
              },
              {
                "name": "statusDescription",
                "kind": "optional",
                "type": "string",
                "description": "<p>Full description of the status (e.g., Closed, Open)</p>"
              },
              {
                "name": "reasonDescription",
                "kind": "optional",
                "type": "string",
                "description": "<p>Full description of the reason (e.g., “PUD” = Profile Update)</p>"
              },
              {
                "name": "subReasonDescription",
                "kind": "optional",
                "type": "string",
                "description": "Full description of the subReason"
              }
            ],
            "modelRef": "#/components/schemas/MemberComment",
            "isExpanded": true
          }
        ]
      },
      {
        "statusCode": "400",
        "description": "Bad request",
        "jsonExample": "",
        "isExpanded": true,
        "schema": [
          {
            "kind": "optional",
            "type": "object",
            "description": "",
            "customType": "ErrorResponse",
            "schema": [
              {
                "name": "errors",
                "kind": "optional",
                "type": "array",
                "description": "List of errors",
                "modelRef": "#/components/schemas/ValidationError",
                "customType": "ValidationError[]",
                "schema": [
                  {
                    "name": "code",
                    "kind": "optional",
                    "type": "string",
                    "description": "Error code assigned to this violation"
                  },
                  {
                    "name": "fieldName",
                    "kind": "optional",
                    "type": "string",
                    "description": "<p>Name of field that violated validation constraint (optional)</p>"
                  },
                  {
                    "name": "message",
                    "kind": "optional",
                    "type": "string",
                    "description": "Internal message describing the error"
                  },
                  {
                    "name": "messageParameters",
                    "kind": "optional",
                    "type": "array",
                    "description": "Error message parameters",
                    "example": "",
                    "itemType": "object",
                    "customType": "object[]",
                    "schema": []
                  }
                ]
              }
            ],
            "modelRef": "#/components/schemas/ErrorResponse",
            "isExpanded": true
          }
        ]
      },
      {
        "statusCode": "401",
        "description": "Unauthorized",
        "jsonExample": "",
        "isExpanded": true
      },
      {
        "statusCode": "403",
        "description": "Forbidden",
        "jsonExample": "",
        "isExpanded": true
      },
      {
        "statusCode": "500",
        "description": "Internal error",
        "jsonExample": "",
        "isExpanded": true
      }
    ],
    "hasXCodeSamples": false,
    "examples": {
      "languages": [
        {
          "id": "2XdARDTsF9yPuzXK1y4zi",
          "language": "curl",
          "label": "cURL",
          "code": "curl --request POST \\\n     --url https://api.b.preview.loyaltyservices.io/api/v3/call-logs/{memberCommentId}/locks \\\n     --header 'accept: application/json'"
        },
        {
          "id": "Cu7NvV5DAff_zMpuGLECf",
          "language": "ruby",
          "label": "Ruby",
          "code": "require \"uri\"\nrequire \"json\"\nrequire \"net/http\"\n\nurl = URI(\"https://api.b.preview.loyaltyservices.io/api/v3/call-logs/{memberCommentId}/locks\")\n\nhttps = Net::HTTP.new(url.host, url.port)\nhttps.use_ssl = true\n\nrequest = Net::HTTP::Post.new(url)\nrequest[\"accept\"] = \"application/json\"\nrequest[\"content-type\"] = \"application/json\"\n\nresponse = https.request(request)\nputs response.read_body\n"
        },
        {
          "id": "22ZMwOSONEU7gFkJVxIIF",
          "language": "python",
          "label": "Python",
          "code": "import requests\nimport json\n\nurl = \"https://api.b.preview.loyaltyservices.io/api/v3/call-logs/{memberCommentId}/locks\"\n\npayload = {}\nheaders = {\n   'accept': 'application/json',\n   'content-type': 'application/json'\n}\n\nresponse = requests.request(\"POST\", url, headers=headers, data=payload)\n\nprint(response.text)\n"
        },
        {
          "id": "f1YOiRicyMsibXQUmTI1T",
          "language": "java",
          "label": "Java",
          "code": "OkHttpClient client = new OkHttpClient().newBuilder()\n   .build();\nMediaType mediaType = MediaType.parse(\"application/json\");\nRequestBody body = RequestBody.create(mediaType, \"\");\nRequest request = new Request.Builder()\n   .url(\"https://api.b.preview.loyaltyservices.io/api/v3/call-logs/{memberCommentId}/locks\")\n   .method(\"POST\", body)\n   .addHeader(\"accept\", \"application/json\")\n   .addHeader(\"content-type\", \"application/json\")\n   .build();\nResponse response = client.newCall(request).execute();"
        }
      ],
      "selectedLanguageId": "2XdARDTsF9yPuzXK1y4zi"
    },
    "results": {
      "languages": [
        {
          "id": "Ru7iwJXQnnPKtbruKOOA8",
          "language": "200",
          "code": "// Success\n{\n  \"memberCommentId\": \"\",\n  \"memberCommentType\": \"\",\n  \"memberIdentifier\": \"\",\n  \"accountNumber\": \"\",\n  \"companyName\": \"\",\n  \"memberName\": \"\",\n  \"memberType\": \"\",\n  \"commentName\": \"\",\n  \"title\": \"\",\n  \"status\": \"\",\n  \"followUpFlag\": false,\n  \"followUpDate\": \"\",\n  \"assignedTo\": \"\",\n  \"createDateTime\": \"\",\n  \"updateDateTime\": \"\",\n  \"exceedsSLA\": false,\n  \"locked\": false,\n  \"lockerId\": \"\",\n  \"lockerName\": \"\",\n  \"lockerRank\": \"\",\n  \"closedDate\": \"\",\n  \"reason\": \"\",\n  \"subReason\": \"\",\n  \"correspondenceToSendToMemberId\": \"\",\n  \"externalReference\": \"\",\n  \"comments\": [\n    {\n      \"createDate\": \"\",\n      \"createdBy\": \"\",\n      \"userEmail\": \"\",\n      \"comment\": \"\",\n      \"assignedToUser\": \"\",\n      \"assignedToRole\": \"\",\n      \"reassigned\": false,\n      \"assignedFromUser\": \"\",\n      \"assignedFromRole\": \"\"\n    }\n  ],\n  \"customData\": {\n    \"ace01\": \"\",\n    \"ace01Description\": \"\",\n    \"ace02\": \"\",\n    \"ace02Description\": \"\",\n    \"ace03\": \"\",\n    \"ace03Description\": \"\",\n    \"ace04\": \"\",\n    \"ace04Description\": \"\",\n    \"ace05\": \"\",\n    \"ace05Description\": \"\",\n    \"ace06\": \"\",\n    \"ace06Description\": \"\",\n    \"ace07\": \"\",\n    \"ace07Description\": \"\",\n    \"ace08\": \"\",\n    \"ace08Description\": \"\",\n    \"ace09\": \"\",\n    \"ace09Description\": \"\",\n    \"ace10\": \"\",\n    \"ace10Description\": \"\",\n    \"ace11\": \"\",\n    \"ace11Description\": \"\",\n    \"ace12\": \"\",\n    \"ace12Description\": \"\",\n    \"ace13\": \"\",\n    \"ace13Description\": \"\",\n    \"ace14\": \"\",\n    \"ace14Description\": \"\",\n    \"ace15\": \"\",\n    \"ace15Description\": \"\"\n  },\n  \"externalProgram\": \"\",\n  \"externalProgramStatus\": \"\",\n  \"sourceApplicationIP\": \"\",\n  \"commentCloseReason\": \"\",\n  \"memberCommentImages\": [\n    {\n      \"imageId\": \"\",\n      \"status\": \"\",\n      \"tag\": \"\",\n      \"format\": \"\"\n    }\n  ],\n  \"closedDateTime\": \"\",\n  \"createdBy\": \"\",\n  \"updatedBy\": \"\",\n  \"firstComment\": \"\",\n  \"statusDescription\": \"\",\n  \"reasonDescription\": \"\",\n  \"subReasonDescription\": \"\"\n}"
        },
        {
          "id": "CRJmBDB_XVMN1FDX69LAG",
          "language": "400",
          "code": "// Bad request\n{\n  \"errors\": [\n    {\n      \"code\": \"\",\n      \"fieldName\": \"\",\n      \"message\": \"\",\n      \"messageParameters\": [\n        {}\n      ]\n    }\n  ]\n}"
        },
        {
          "id": "20BuVhlcJtRNLyeaymkot",
          "language": "401",
          "code": "// Unauthorized\n"
        },
        {
          "id": "3oGmlOGr40687kF4B9zg4",
          "language": "403",
          "code": "// Forbidden\n"
        },
        {
          "id": "iMht5wq_RZK8NEfnUz7I7",
          "language": "500",
          "code": "// Internal error\n"
        }
      ],
      "selectedLanguageId": "Ru7iwJXQnnPKtbruKOOA8"
    }
  },
  "children": [
    {
      "text": ""
    }
  ]
}